UPDATE: to my post of last year that started this thread. I was in Santo Domingo for the third renewal of my temporary residency today.
They are now giving out numbers and while more orderly, a bit confusing, with large monitors showing the numbers being called. You literally cannot take your eyes of the monitors for 1.5 hours (that's how long it took me today).
- No need to leave your passport or cedula to get inside.
- Go to Information Desk inside, right next to where they make copies. Ask for a number to purchase your renewal form. They will call you at cashiers (windows 1-4) where you'll have to show your passport and residency card.
- Return to information desk with the form filled out and they'll give you another number that you'll have until you're finished.
- They will call you next from Window 5 to take your fingerprints.
- Go make 4 copies and return immediately; they'll call you to Window 8. (They called me while I was trying to get my copies; I missed it but my husband got up and was told I should approach that window directly once I had my copies ready)
- Now you have to wait till they call you from cashiers (windows 1-4) to pay. Still 4,000 pesos VIP. This was the longer wait, about 45 minutes.
- Next, photo, through the glass doors on the main floor. It took less than 5 minutes between the time I paid and was called to Foto 1.
- After the photo, I picked up my card in about 10 minutes from window 9 or 10.
CEDULA. I was very happy to learn that this cedula was free. Just like that, no charge. It may be because they're replacing old cedulas with the biometric ones, don't know but 3,300 pesos saved. It took about 2.5 hours to get the cedula. Slow and confusing process. No one directs you where to go. So here it is:
1. Go to the office, first door on your left on first floor (not main, one floor up).
2. Wait outside till they call you and give you your passport, residency and old cedula back.
3. Seat on the chairs in front of the office where you went first.
4. Once you're called in, and finished with photo and signature, the waiting room is inside in an a/c room next to the cashier.